Privacy

Last updated: 18 April 2018

Overview

In accordance with the General Data Protection Regulation, personal data is “any information relating to an identified or identifiable natural person” such as a name, email address, postal address or IP address. Processing of personal data refers to “any operation or set of operations which is performed on personal data”.

This privacy policy sets out how and why The Business Connection processes any personal data that you give us when you use this website. It is written in plain language with as little jargon as possible. It is set out in sections to make it easier to understand.

Contact Forms

What personal data do we process?

There are various contact forms on our website. Every form will collect your name and email address. Additionally, you may supply your telephone number on certain forms if you’d prefer that method of contact. Contact form data is emailed to us securely.

Why do we process this personal data?

We collect your email address so we can reply to your message if necessary. Every contact form will send an automated reply to notify you that your message has been sent. Your telephone number is collected if you require that method of contact.

How long do we keep this personal data for?

Personal data from contact forms is kept for varying lengths of time depending on the reason for contact. General queries from the public will be archived for 12 months. Messages that require further input may be retained for longer.

Who has access to this personal data?

Our website team has access to this personal data. It is not shared with any third party unless we are legally required to do so.

Mailing Lists

What personal data do we process?

We maintain a mailing list for members. When you sign up to our mailing list, we collect your name, surname and email address. Members can additionally add their mobile number.

Why do we process this personal data?

We send members reminder emails for our meetings which requires an email address. We also send out an SMS text message reminder the evening before a meeting which requires a mobile number. Your first name and surname are required to personalise these messages.

How long do we keep this personal data for?

This data is kept until you unsubscribe from our mailing list. If you unsubscribe, your data will remain on the list but will be marked as ‘Unsubscribed’ and you will not receive any further emails. This is to keep any preferences you may have set when you were subscribed in the event of you re-subscribing to the list.

Who has access to this personal data?

Our email mailing list provider is MailChimp. You can find their privacy policy at mailchimp.com/legal/privacy. Two factor authentication is in place to prevent unauthorised logins.

Our SMS systems provider is Text Local. You can find their privacy policy at textlocal.com/legal/privacy. Your mobile number is stored on their servers for the timescale mentioned above.

Our website team has access to this personal data. It is not shared with any other third party unless we are legally required to do so.

How do I delete my personal data?

Contact us and let us know you want your personal data to be deleted from the mailing list. We will manually remove your data and confirm this to you by email when it is completed.

Google Analytics

What personal data do we process?

We track users’ visits to our website using Google Analytics including where the user was directed to our website from, which pages they visited and for how long, whether they are a first-time visitor or returning visitor. Google Analytics will also track anonymous user demographics including age range, gender and users’ interests depending on whether the user is signed into a Google account on their browser at the time of their visit to our website. Users’ IP addresses are anonymised.

Why do we process this personal data?

We use this data to track our website’s popularity and to see which pages are our most visited, allowing us to enhance our website accordingly.

How long do we keep this personal data for?

Google Analytics data is held for 26 months.

Who has access to this personal data?

Our website team has access to this personal data. It is not shared with any other third party unless we are legally required to do so.

Member data

What personal data do we process?

When you apply to become a member, we will process your name, business name, business postal address, business telephone number, mobile number and email.

We also set up a user account for you on our website so you can update your business details. We store your business name, business postal address, business telephone number, business fax number, your name, telephone number, mobile number and email address. You can control the amount of contact data shared on our website in your member area.

Why do we process this personal data?

We use this data for accounting, contact and managerial purposes and for displaying your business on our website.

How long do we keep this personal data for?

We hold this data until six years after you have ceased to be a member.

Who has access to this personal data?

Our membership and website teams have access to this personal data. It is not shared with any other third party unless we are legally required to do so.

Can I see the personal data you hold relating to me?

Please contact us if you would like to see what personal data we are processing. We will provide all your personal data held within one month. If you find any discrepancies in the data, let us know and we will rectify it immediately.